FAQs

Frequently Asked Questions (FAQs)

1. Do you offer Cash on Delivery (COD)?
Yes! At Wiserblue, we offer Cash on Delivery for your convenience. You can pay in cash when the order is delivered to your doorstep.

2. How long does delivery take?
Our standard delivery time is 4–6 business days after order processing. Once your order is shipped, you’ll receive a tracking ID via email or SMS to track your delivery in real time.

3. What is your return policy?
We offer a 7-day return policy. If you receive a damaged, defective, or wrong product, you can request a return or exchange within 7 days of delivery. The product must be unused and in its original packaging.

4. How can I track my order?
After your order has been shipped, we’ll send you a tracking number via email or SMS. You can use this number to track your shipment on our website or the courier partner’s site.

5. What should I do if I face any issues with my order?
If you have any problems with your order—such as delays, wrong items, or damaged products—please contact our customer support team. We’ll assist you quickly to resolve the issue with a refund, replacement, or exchange as per our policy.